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How does it work?
We remotely connect to your CCTV systems every hour. Through this automatic, regular connection we retrieve diagnostic and operational information. This helps us ensure your systems are always operational, and if they are not – we can work to fix any issues.
A scalable service
This service can monitor an unlimited number of sites. It doesn’t matter if you have just one site or are responsible for hundreds of sites, your CCTV systems can benefit from the GBSG Pulse® Maintenance checks.
What happens if the checks show a problem?
Any issues are reported to our dedicated helpdesk team who verify any problems and they will be remotely fixed if possible, or a site maintenance visit will be scheduled if the system needs to be directly fixed.
Why GBSG Pulse® Maintenance?
Proactive system maintenance is just one of the many benefits of using this service. We know that issues with security systems can put people, assets, customers and your property at risk if they are not rectified as soon as possible.
Whilst we keep your systems in check with regular maintenance visits your site could be vulnerable if any issues occur between your service. These checks are working 24/7 for 365 days a year, so you have peace of mind about the status of your system/s any time of the day or night.
Our smart diagnostics will automatically check:
Security tools you can use:
Live status updates
We can provide you with a web link that allows you to check the live status of your site/s from your desk or any smart device.
Daily status report
Talk to our technical team who can set-up daily status reports for you. These reports show a snapshot status of your site/s in one email.