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GBSG Pulse® Maintenance for CCTV

GBSG Pulse® Maintenance offers you an enhanced security solution. With our proactive maintenance reporting, we can make sure that your system is always running at peak performance.

How does it work?

We remotely connect to your CCTV systems every hour. Through this automatic, regular connection we retrieve diagnostic and operational information. This helps us ensure your systems are always operational, and if they are not – we can work to fix any issues.

GBSG Pulse® Maintenance

A scalable service

This service can monitor an unlimited number of sites. It doesn’t matter if you have just one site or are responsible for hundreds of sites, your CCTV systems can benefit from the GBSG Pulse® Maintenance checks.

What happens if the checks show a problem?

Any issues are reported to our dedicated helpdesk team who verify any problems and they will be remotely fixed if possible, or a site maintenance visit will be scheduled if the system needs to be directly fixed.

Why GBSG Pulse® Maintenance?

Proactive system maintenance is just one of the many benefits of using this service. We know that issues with security systems can put people, assets, customers and your property at risk if they are not rectified as soon as possible.

Whilst we keep your systems in check with regular maintenance visits your site could be vulnerable if any issues occur between your service. These checks are working 24/7 for 365 days a year, so you have peace of mind about the status of your system/s any time of the day or night.

Our smart diagnostics will automatically check:

  • Connection issues: reports tell us when the connection system fails or the system goes offline
  • Camera failures: detects if a camera has developed a fault or is tampered with
  • Recording issues: reports if the system is recording for less than the expected duration
  • Time and date accuracy: reports if the time is incorrect or if it’s been tampered with
  • Image integrity: detects if the camera images are too bright or dark, out of focus, or out of alignment
  • Hard disk failures: detects hard disk failures or if recording stops.

Security tools you can use:

Live status updates

We can provide you with a web link that allows you to check the live status of your site/s from your desk or any smart device.

Daily status report

Talk to our technical team who can set-up daily status reports for you. These reports show a snapshot status of your site/s in one email.

Not sure which service works best for you?
Call us on 01775 821 100 or contact us

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