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Our Services

We offer a variety of services designed to make sure your systems work at their optimum

We offer a wide range of services that are designed so that you to get the most from your safety and security solution. These range from comprehensive maintenance and servicing, technical helpdesk support as well as monitoring through our own dedicated purpose-built ARC and RVRC. To find out more about any of these services, explore the information below.

Monitoring Services

Our own dedicated purpose-built NSI (National Security Inspectorate) Gold Standard Alarm Receiving Centre (ARC) and Remote Video Receiving Centre (RVRC), offer a variety of monitoring services.

  • Our monitoring staff are all licensed by the SIA (Security Industry Authority)
  • We monitor alarms 24/7, 365 days a year

Maintenance Services

We service and maintain CCTV, fire and intruder systems.

  • All our servicing and maintenance is carried out by our highly-qualified team of engineers.
  • We can also offer remote maintenance via our helpdesk team.


Our dedicated Helpdesk team are able to support our customers with a variety of services.

  • The Helpdesk team can provide assistance in setting up reports on key areas of your security system.
  • The Helpdesk can set-up instant notifications via SMS text or email.
  • The Helpdesk operates between 08:00 and 17:00 Monday to Friday.

GBSG Pulse®

The GBSG Pulse®, offers affordable monitoring 24/7, 365 days a year, with this smart alert fire and security product.

  • Alarm monitoring from only £1* a week
  • Handy alerts, emails and reports
  • Alerts tailored to your individual requirements
  • Sustained by our Helpdesk team who can support customers and systems via regular diagnostic updates

GBSG Pulse® Maintenance

GBSG Pulse® Maintenance offers you an enhanced security solution.

  • Helps us ensure your systems are always operational, and if they are not – we can work to fix any issues.
  • We can provide you with a web link that allows you to check the live status of your site/s from your desk or any smart device.
  • Talk to our technical team who can set-up daily status reports for you.

Not sure which service works best for you?
Call us on 01775 821 100 or contact us

Our accreditations and awards

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EWCL5-Product Certification-UKAS logo2
EWCL5-Product Certification-UKAS logo2
EWCL5-Product Certification-UKAS logo2