Our Services
We offer a variety of services designed to make sure your systems work at their optimum
We offer a wide range of services that are designed so that you to get the most from your safety and security solution. These range from comprehensive maintenance and servicing, technical helpdesk support as well as monitoring through our own dedicated purpose-built ARC and RVRC. To find out more about any of these services, explore the information below.
Monitoring Services
Our own dedicated purpose-built NSI (National Security Inspectorate) Gold Standard Alarm Receiving Centre (ARC) and Remote Video Receiving Centre (RVRC), offer a variety of monitoring services.
- Our monitoring staff are all licensed by the SIA (Security Industry Authority)
- We monitor alarms 24/7, 365 days a year
Maintenance Services
We service and maintain CCTV, fire and intruder systems.
- All our servicing and maintenance is carried out by our highly-qualified team of engineers.
- We can also offer remote maintenance via our helpdesk team.
Helpdesk
Our dedicated Helpdesk team are able to support our customers with a variety of services.
- The Helpdesk team can provide assistance in setting up reports on key areas of your security system.
- The Helpdesk can set-up instant notifications via SMS text or email.
- The Helpdesk operates between 08:00 and 17:00 Monday to Friday.
GBSG Pulse®
The GBSG Pulse®, offers affordable monitoring 24/7, 365 days a year, with this smart alert fire and security product.
- Alarm monitoring from only £1* a week
- Handy alerts, emails and reports
- Alerts tailored to your individual requirements
- Sustained by our Helpdesk team who can support customers and systems via regular diagnostic updates
GBSG Pulse® Maintenance
GBSG Pulse® Maintenance offers you an enhanced security solution.
- Helps us ensure your systems are always operational, and if they are not – we can work to fix any issues.
- We can provide you with a web link that allows you to check the live status of your site/s from your desk or any smart device.
- Talk to our technical team who can set-up daily status reports for you.
Rent Security Equipment
GBSG offers you the option of renting security equipment
- We offer our business customers the option of renting security equipment. This means no up front costs and is ideal if you are looking at replacing your existing system with the most up to date technology but don’t have the capital available.
- There are a number of benefits to renting security equipment.





