When it comes to protecting your home or business, choosing the right alarm system is only part of the process. It is equally as important that your security provider complies with industry standards and holds the relevant certifications. The NSI (National Security Inspectorate) is the recognised standard for the UK security industry.
What is NSI certification?
The National Security Inspectorate (NSI) is the industry’s leading certification body in the UK for security and fire protection. NSI certification is a mark of quality and trust and demonstrates that the provider meets the highest standards of competence and performance. Importantly, this certification is also recognised by insurers, the police and other authorities as a benchmark for excellence.
Why is compliance with NSI certification important?
There are three main reasons why it is important that you choose a security company that complies with NSI certification:
- Quality assurance – NSI certification guarantees products and services adhere to strict industry standards and are regularly audited.
- Insurance requirements – many insurers require security systems to be installed and maintained by an NSI approved company, Compliance or non compliance can affect your premiums and coverage.
- Police response – when an alarm is monitored, police forces in the UK usually require the installation to be carried out by an NSI accredited company to qualify for a police response in the event of an activation.
What does NSI certification involve?
NSI certification is an ongoing commitment to excellence. Companies must be rigorously audited and inspected to ensure they meet the requirements of certification. This includes technical inspections that ensure alarm systems and installations meet British standards. It also includes management audits where the company’s management processes, customer service and ongoing support are evaluated. Reassessment takes place regularly and can also involve unannounced inspections and audits.
What are the different levels of NSI certification?
- NSI Gold, which is the level GBSG has achieved, is the highest level of certification. It covers product quality and management processes. Companies with NSI Gold status are recognised for their commitment to delivering the highest levels of service.
- NSI Silver focuses on product quality. It confirms the company meets key standards for security installations but may not have the same level of management process that NSI Gold companies have.
Why you should choose an NSI certified alarm company
There are a number of advantages to choosing an NSI certified alarm company:
- Peace of mind
- Enhanced security – latest technology and best practices used
- Insurance Benefits – potentially lower premiums
- Professionalism and accountability – NSI certified companies are held accountable to strict standards
How do you check if your alarm company is NSI certified?
You can visit the NSI website and use their Approved company finder tool. Also, look out for the NSI Gold or Silver logo on the provider’s website and promotional materials. Ask to see a certificate of compliance.
